Are you looking to encourage growth and promote positive healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.
CONCERN is seeking a Full Time Clinical Supervisor for the Crisis Program. This supervisor oversees daytime and after hours Crisis Intervention Specialists who provide 24/7 Telephone, Walk-In, and Mobile Crisis services in Tioga, Bradford/Sullivan, and Potter Counties in Pennsylvania. Key responsibilities include recruitment, hiring, and training of staff, as well as management of the Crisis coverage schedule. Other responsibilities include: participation in agency behavioral health meetings as well as select community/county meetings, networking with partner programs and providers, maintaining communication with county Administrators, facilitating program staff meetings, participating in quality improvement activities, and ensuring compliance of the program.
Education and Experience: One of the following must be met:
• A Master’s degree in social work, psychology, rehabilitation, activity therapies, counseling, education, or related fields, AND 3 years of mental health direct care experience;
• A Bachelor’s degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education, or a related field, or be a registered nurse, AND 5 years of mental health direct care experience, 2 of which shall include supervisory experience;
• A Bachelor’s degree in nursing AND 3 years of mental health direct care experience; or
• A registered nurse license, certified in psychology or psychiatry.
• Background Checks and Clearances as required.
• Excellent writing skills.
• Excellent interpersonal communication skills.
• Must possess a valid driver’s license.
• Must be able to travel as needed.
Duties and Responsibilities
• Actively recruit, hire, and train Crisis Intervention Specialists to provide Mental Health Crisis coverage and services in the identified counties
• Conduct monthly supervision and staff meeting for all current staff
• Maintain a minimum of 6 Crisis Intervention Specialists per county and manage the on call coverage calendar as well as daytime coverage if needed
• Participate in all internal Behavioral Health or other identified Quality Improvement Team meetings as assigned
• Participate in any external county/community meetings as appropriate and assigned
• Maintain professional linkages and networking with partner programs and providers, including, but not limited to county administrators, schools, hospitals, mental health and case management providers, and Primary Care Physicians
• Lead quality monitoring and improvement activities for the program to maintain best practices
• Monitor regulatory compliance of the program
Salary Range $50,000 to $58,000 Dependent on experience (DOE)*
• Health Savings Account
• Tuition Reimbursement