Director of Human Resources- Fleetwood, PA

Are you looking to encourage growth and promote positive healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.


CONCERN currently seeking a Human Resource Director to join our Corporate office located in Fleetwood, Pennsylvania.
The Human Resource Director provides comprehensive, professional human resources support to the business operations, strategic management, and employees in the areas of employee relations, recruiting, new employee on-boarding, benefits and compensation, performance management, training and development and HR compliance.



Execute HR efforts that effectively communicate and support CONCERN’s mission and strategic vision/plan.
Provide input into HR plans and strategies to support the achievement of the overall business operations objectives.
Function as a business partner to each program and/or department regarding key organizational and management issues.
Develop comprehensive recruiting and retention plans to meet the human capital needs of strategic goals.
Execute comprehensive compensation and benefits plans that are competitive and cost-effective for CONCERN.
Develop and maintain the Employee Handbook. Ensure adherence to procedures and policies across the organization.
Design, plan, and implement a company’s employee relations programs, policies, and procedures. Identify and analyze issues with employee relations infractions and provide recommendations for resolutions.
Guide department managers and employees throughout the performance management and goal setting process.
Provide overall leadership and guidance to the HR staff by overseeing talent acquisition, career development, succession planning, retention, training leadership development, compensation, and benefits.
Comply with all applicable regulations and CONCERN policies regarding employment and employment law.
Foster a workplace environment consistent with the values and mission outlined by the leadership of company.
Recruit, develop, lead, and direct HR team providing vision, direction, and oversight for employees to ensure continual improvement of the efficiency and effectiveness of the department. Provide employees with opportunities for professional growth and development, as appropriate, and ensure that employees are appropriately cross trained to ensure coverage for all key processes.
Create and update documentation of all processes.




Human Resources, 8 years (Required)
Human Resources Leadership experience 3 years (Required)



Bachelor’s (Required)


Location: Fleetwood, PA 19522 (Required)


Work authorization:

United States (Required)
FBI/Fingerprinting (Required)
PATCH (Required)
ChildLine (Required)


Our ideal candidate will also bring:

Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred, not required.
Highly developed interpersonal skills and the ability to remain objective.
Ability to function independently in a multi-task environment, as well as part of a team.
Ability to handle multiple tasks and remain organized.
Ability to apply and adapt practices and techniques to meet the needs of the organization.
Strong organizational and problem-solving skills.
Effective oral and written communication as well as interpersonal and coaching skills.
Ability to negotiate.
Proficiency with Microsoft Office products and working knowledge of HRIS systems.
Knowledge of benefits law/HR principles and practices.
Ability to exercise sound judgment and discretion in establishing and maintaining good working relationships while adhering to strict standards of confidentiality.
Ability to lead employees.
Forward looking thinker, who actively seeks opportunities and proposes solutions.

It is the policy of CONCERN to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in all aspects of employment because of race, religion, color, gender, genetic information, age, national origin, ancestry, handicap, union membership, high school equivalency, gender identity, sexual orientation or any other protected characteristic as established by law.
Established protocols including working remotely, wearing masks, enhanced sanitizing, social distancing and contact tracing.


Pay and Benefits:

$75,000.00 – $85,000.00 per year

Benefit Conditions: Waiting period may apply, Only full-time employees eligible

Benefits: 401(k), Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance


Before filling out the below form, please download and fill our Application Form PDF.

You can submit the application one of three ways:

  1. Download and fill in the attached Application Form PDF and upload here...
  2. Download and complete the application and mail to:
    ATTN: HR Resumes
    1 West Main Street
    Fleetwood, PA 19522
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