Behavioral Health Services
The goal of all behavioral health programming offered by CONCERN Behavioral Health Services is to promote resilience, overall wellness, as well as facilitate the restoration and/or maintenance of independent functioning within the community. CONCERN’s treatment modalities utilize a strengths-based and client-centered focus and encourage clients and families to identify and maximize their own resources and natural supports.
CONCERN Behavioral Health Services offers professional, confidential, client-centered mental health treatment to a diverse clientele of varying demographics ranging in age from two to adulthood. Our clients’ daily lives are often affected directly or indirectly by a variety of common stressors such as financial hardship, abuse, neglect, grief, interpersonal conflict, diagnoses such as depression, bipolar, and anxiety, workplace conflict, divorce, etc. A range of programming exists to serve each client’s individual needs on a continuum of care spanning from outpatient treatment to more intensive services.
Our electronic health record system called Credible has a client portal that is available for use for Behavioral Health clients. A client portal is a secure online website that gives the client access to their health records at CONCERN anytime and anywhere they have an internet or data connection. The portal is in English or Spanish.
The CONCERN Credible Client Portal should not be used for emergency related or other urgent matters. Contact your provider by phone, call 911 or go to the nearest emergency room.
CONCERN Credible Portal users must be at least 18 years of age.
PLEASE NOTE: We are in the beginning stages of making the portal available to all clients, so some features are not yet available to all users. We are implementing the portal for individuals in some programs with a goal of having it available to all individuals that we serve.
What you can see in the portal:
-View or update your personal information
-View upcoming appointments
-View visit summaries
-View statement balance
-Send and receive messages to the office about appointments
How to sign up: Your behavioral health provider can give you information on how to access the portal. You will receive an email with a unique registration key and instructions. Registration must be completed within 5 days or the registration key will expire and you will have to contact CONCERN for a new registration key.
Please review these Terms and Conditions (see link below) so that you are fully informed about the portal and about your responsibilities, the risks and benefits of using the portal.
Link for Terms and Conditions: HERE
Link to Notice of Privacy Practices: HERE
Link for the Client Portal Log-In page: HERE
Outpatient Behavioral Health Services
Outpatient Behavioral Health Services provide outpatient counseling and assessment services to children and adults, using a strength-based approach for treatment planning, developing goals and outcomes, and builds on the strengths of the clients. The overall goal of outpatient treatment is to help clients better manage their mental health and cope with stressors. Outpatient services are individualized to each client. CONCERN’s outpatient clinics offer a range of services for children and adults such as: Individual Therapy, Family or Marriage Counseling, Group Therapy, Parent-Child Interaction Therapy, School-Based Outpatient, Behavioral Health Homes, and Employee Assistance Programs. Psychological Evaluations, Psychiatric Evaluations, and Medication Management are also available.
School-Based Outpatient Services
School-based Outpatient Services are provided within the school district. Services are provided by experienced and caring professionals with degrees awarded by accredited universities in the fields of
psychology, counseling, or social work. All mental health staff receive ongoing clinical
training and clinical supervision. Referrals are made through the guidance office, students,
parents, or the school Student Assistance Program (SAP) liaison.Services include:
•Individual, Group, and Family Counseling
•Mental Health Assessments
•Referrals to CommunityPrograms
Intensive Behavioral Health Services
Intensive Behavioral Health Services (IBHS) is a therapeutic program designed to provide support to improve the social, emotional, and behavioral functioning of children, youth, and young adults up to age 21, and their families. CONCERN offers
three categories of IBHS, including:
1) Individual Services which provide services to one child; 2)Applied Behavior Analysis (ABA), which is a specific behavioral approach to services; and 3) Group Services which are most often provided to multiple
children at a specific place.
The Family Based Mental Health (FBMH) treats children, adolescents, and their families using an intensive, team-delivered service that is provided in the home and community and integrates mental health treatment, family support services, and case management. The goal of FBMH treatment is to help children and
adolescents with serious emotional and behavioral disorders to maintain in the home. Services include:
• In-home services 2-3 times per week
• Psychological evaluations
• Structural Family Therapy
• Individual and Group Therapy
• Play and Recreation Therapy
• Reality and Rational/Emotive
• Sensitivity training
• Parent education, training and
• Case management and coordination
• 24/7 support system
Partial Hospitalization Services
Partial Hospitalization Services provide three hours of mental health treatment programming per day in the form of group, individual, and family therapy, as well as psychiatric and psychological services to clients in grades kindergarten through twelfth. The educational component of the program is provided by the local school district, and CONCERN Counseling Services provides the mental health treatment component.
Crisis Intervention Services
Crisis Intervention Services are services that provide mental health
emergency assistance, 24 hours a day, 7 days a week to prevent unnecessary or inappropriate hospitalizations of a person
experiencing severe symptoms of a mental illness or substance related problem. Crisis intervention services include: Telephone, Mobile, and Walk-In services.
The premise for the provision of Co-Responder Services is that diversion from incarceration and decrease the length of the stay of incarcerations are achievable if the client is able to receive the appropriate mental health, drug and alcohol, or other appropriate service. Recovery oriented, strengths based, person centered, and Trauma Informed Principles are applied to in order to build on client strengths and core motivation to work toward success.
The goals of Co-Responder are two-fold:
- Divert those in need of services from incarceration, or decrease the length of stay of incarceration for those individuals, through direct Co-Responder services.
- Educate and inform the community to help improve access to care, through indirect prevention and leadership activities in the community.
Functional Family Therapy (FFT) is a nationally researched and evidence-based model of home-based family therapy. The outcome-driven therapy involves all members within the family working together to prevent out-of-home placement, to intervene on behalf of family re-building, and to reunify the family unit. The program targets youth aged 11–18, and their families at risk and/or presenting with delinquency, family conflict, truancy, violence, substance use, gang related behavior, and other behavioral disorders.
Community School-Based Behavioral Health
Community School-Based Behavioral Health (CSBBH) helps children with severe emotional or behavioral challenges, which are causing problems at school, at home and in the community. This program teaches children new ways to
manage their feelings and behaviors so the child is ready to learn and get along better with others. Services include:
• Mental health assessments
• Case management
• School consultation
• Crisis support
• Trauma exposure screening
• Individual therapy
• Group therapy
• Family therapy
• 24/7 crisis support
Payment And Insurance Options
MEDICAID, MEDICARE, PRIVATE PAY, AND VARIOUS OTHER INSURANCES. PLEASE CALL YOUR LOCAL CONCERN COUNSELING OFFICE FOR MORE INFORMATION.
Privacy - HIPAA
The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) provides comprehensive guidance for patients including their privacy rights concerning the use or disclosure of their medical information. These rights are described in detail in the Notice of Privacy Practices.