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Business & Compliance



CONCERN follows the virtues and principles of sound business practices. Thanks to its extensive and highly inclusive yearly business planning and budgeting process, CONCERN is prepared to meet the challenges in the ever-changing nonprofit social services environment.

CONCERN accounts for its funds in accordance with Generally Accepted Accounting Principles (GAAP) and has an audit of its fiscal operations completed annually by an independent certified accounting firm in accordance with Generally Accepted Auditing Standards (GAAS). CONCERN believes transparency is an important element in today’s nonprofit environment and produces an annual report to the public to detail the previous year’s activities.

CONCERN’s financial statements – audited financial statement are open for public inspection upon request. The Internal Revenue Service Form 990 is {HERE]

Quality Assurance 

CONCERN is committed to ensuring compliance with all internal and external program standards and to provide continuous quality improvement. CONCERN’s Quality Assurance Department oversees the implementation and evaluation of program goals, objectives, and outcomes and implements and monitors effective agency-wide data collection and reporting systems. As part of quality assurance, the Compliance Program at CONCERN establishes a framework for effective standards and a commitment to quality services by the agency. A Compliance Plan has been developed to ensure that our services comply with applicable laws and regulations in regards to the proper practices of the organization.

Business of Concern

Notice of Privacy/HIPAA

The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) provides comprehensive guidance for patients including their privacy rights concerning the use or disclosure of their medical information. These rights are described in detail in the Notice of Privacy Practices.


Family Unwrapping


Pennsylvania Department of Human Services
Office of Children, Youth, and Families

Office of Mental Health and Substance Abuse Services

Maryland Department of Human Resources



  • Berks County Networking Association

  • Delaware Valley Adoption Council

  • Family-Focused Treatment Association (Maryland and Pennsylvania Chapters)

  • Greater Lehigh Valley Foster Care Coalition

  • Health Care Compliance Association

  • Interagency Council of Monroe County

  • Lackawanna County Interagency Council

  • Lehigh Valley Business Group

  • Luzerne County Interagency Council

  • Maryland Association of Resources for Family and Youth

  • National Council for Behavioral Health

  • Open Minds

  • Pennsylvania Children and Youth Administrators

  • Pennsylvania Council of Chief Juvenile Probation Officers

  • Pennsylvania Council of Children, Youth, and Family Services

  • Pennsylvania State Resource Family Association

  • Pennsylvania Statewide Adoption and Permanency Network

  • Reading Berks Conference of Churches

  • Society for Human Resource Management

  • Tioga County Partnership for Community Health

Doing Homework
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