Privacy Policy

Effective Date: October 21, 2025

 

CONCERN Professional Services for Children, Youth, and Families (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.concern4kids.org hosted on Wix.com 

 

1. Information We Collect 

We may collect the following types of information: 

• Personal Information: such as your name, email address, phone number, billing information, or other details you provide voluntarily (e.g., through contact forms, newsletter sign-ups, event registrations, or donations). 

• Non-Personal Information: Browser type, device information, IP address, and website usage data collected automatically through Wix cookies and analytics. 

 

2. How We Use Your Information 

We use the information we collect to: 

• Provide, operate, and improve our website and services 

• Respond to inquiries or support requests 

• Send updates, promotions, or marketing communications (you may opt out at any time) 

• Securely process payments, donations, and fulfill event registrations  

• Comply with legal obligations 

 

3. Payments and Donations 

If you make a donation or purchase through our website: 

• Payments are processed securely through other third-party payment processors. 

• We do not store your full payment information (such as credit card numbers). 

• We may collect your contact and billing information for order confirmations, receipts, and tax-related purposes. 

 

4. Donor Privacy 

We are committed to protecting the privacy of our donors. 

• We do not sell, trade, or share donor personal information with any other organization. 

• We do not send donor mailings on behalf of other organizations. 

• Donor information is used only for processing donations, issuing receipts, and communicating with donors as they have requested. 

• Donors may opt out of receiving communications from us at any time by contacting us directly. 

 

5. Newsletter and Contact Form Sign-Ups 

When you sign up for our newsletter, complete a contact request form, or scholarship application: 

• We collect your email address and, if provided, your name, phone number, and any other details you add. 

• We use this information only to send you agency updates, fundraisers, or information related to our services and events. 

• If applying for a Scholarship, additional information is collected such as (but not limited to) Date of Birth, Address, Gender, Race/Ethnicity, Schooling and Education, Experiences. The Funder receives aggregate information only such as demographics, race, schooling, education, etc.  

• You can unsubscribe at any time by clicking the link in our electronic newsletters or contacting us directly. 

 

6. Cookies & Tracking Technologies 

Our website is hosted on Wix.com, which uses cookies and similar technologies to: 

• Enable core site functionality 

• Monitor performance and security 

• Analyze site traffic and visitor behavior 

You can adjust your browser settings to refuse cookies, but some features of our site may not function properly. 

 

7.  Sharing Your Information 

We do not sell, rent, or trade your personal information. We may share your information with: 

• Trusted service providers (e.g., Wix, email marketing platforms, Donor Perfect, payment processors, hosting providers, analytics tools) 

• Legal authorities if required to comply with applicable laws or protect our rights 

 

8.  Data Security 

Our website is hosted by Wix.com, which provides administrative, technical, and physical safeguards designed to protect your information. While we take steps to protect your data, no system is completely secure. We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure. 

 

9. Your Rights 

Depending on your location, you may have rights under applicable privacy laws, such as: 

• Accessing or requesting a copy of your personal information 

• Requesting correction or deletion of your data 

• Opting out of marketing communications 

• Restricting or objecting to data processing 

• If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA), including the right to request details about the information we collect and the right to request deletion. We do not sell your personal information. 

To exercise your rights, please contact us at complianceofficer@concern4kids.org 

 

10. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. 

 

11. Children’s Privacy 

Our website is not intended for children under 16. We do not knowingly collect personal information from children. 

 

12. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 

 

13. Contact Us 

If you have questions or concerns about this Privacy Policy, please contact us: 

CONCERN Professional Services for Children, Youth, and Families 
Attention: Compliance Officer 

Email: complianceofficer@concern4kids.org 

Phone: 855-234-3168 (toll free) 
Address: 1 West Main Street, Fleetwood, PA 19522