CONCERN is a multi-service private non-profit 501(c)(3) human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Founded in 1978, CONCERN began as a pioneer of treatment foster care, believing that children placed into care should live in a traditional family setting in the community, rather than in a residential or institutional setting. Since this time, CONCERN has been at the forefront of innovative programs to meet the individual needs of the child.
Since 1978, CONCERN has served nearly 17,000 children and youth in placement services, including placing nearly 2,000 children into adoptive families. Through 13 sites throughout eastern and north central Pennsylvania and southern Maryland, CONCERN offers a growing array of foster care, adoption and permanency, community based, behavioral health, and residential programs. Each day, our placement services impact the lives of more than 300 children and youth. Each year, our adoption and permanency services assist nearly 400 children in finding their “forever family;” our community based services touches the lives of nearly 200 individuals and families; and our behavioral health services impact the lives of nearly 5,000 individuals through a continuum of services.
CONCERN is governed by an active and responsible Board of Directors whose members have no material conflict of interest and serve without compensation. Administratively, CONCERN’s Senior Leadership Team is led by an Executive Director with each service site being led by appropriately credentialed supervisory personnel.
Mission Statement
CONCERN brings hope, offers opportunity, and inspires change.
Vision Statement
To encourage growth and promote positive healthy lives!
Operating Principles
- Always do your very best
- Be impeccable with your word
- Approach situations fairly and without pre-judging
- Embrace conflict and disagreements as an opportunity to strengthen our relationships.
Leadership Statement
Leadership is a participative process in which everyone is a stakeholder and has the opportunity as well as the responsibility to contribute to the success of the organization.
Meet Our Senior Leadership Team
Gordon May, MSW – President/CEO
Mary Beth Hughes, MSW – Vice President – Social Services
Tanyalee Jones, MS – Vice President – Behavioral Health Services
Scott Lubinski – Chief Administrative Officer
Glenn Miller – Chief Financial Officer
Cheryl Reeling, LSW, CHC – Director of Quality Assurance
Arthur Silverman, MA, MPS, MBA – Director of Fundraising & Marketing
Vacant – Employee Relations Administrator
Growth
Since the founding of CONCERN, our mission has been client centered to best meet the needs of the client and the communities in which we serve. Through diligent strategic and business planning, CONCERN has been able to identify services gaps particularly in underserved areas. These are the qualities that continue to make CONCERN a recognized leader in the human services field.
CONCERN’s Service Areas
- Adoption/Permanency Services
- Behavioral Health Services
- Foster Care Services
- Prevention Services
- Residential Services
Please click here to view our Continuum Of Services.
Affiliations
Licenses
Pennsylvania Department of Human Services
Pennsylvania Department of Human Services Office of Children, Youth, and Families • Office of Mental Health and Substance Abuse Services
Maryland Department of Human Resources
Organizations
Berks County Networking Association • Delaware Valley Adoption Council • Family Focused Treatment Association (Maryland and Pennsylvania Chapters) • Greater Lehigh Valley Foster Care Coalition • Health Care Compliance Association • Interagency Council of Monroe County • Lackawanna County Interagency Council • Lehigh Valley Business Group • Luzerne County Interagency Council • Maryland Association of Resources for Family and Youth • National Council for Behavioral Health • Open Minds • Pennsylvania Children and Youth Administrators • Pennsylvania Council of Chief Juvenile Probation Officers • Pennsylvania Council of Children, Youth, and Family Services • Pennsylvania State Resource Family Association • Pennsylvania Statewide Adoption and Permanency Network • Reading Berks Conference of Churches • Society for Human Resource Management • Tioga County Partnership for Community Health
Placing Agencies
County Offices of Children and Youth Services (Pennsylvania)
Berks • Bradford • Bucks • Carbon • Columbia • Cumberland • Dauphin • Delaware • Juniata • Lackawanna • Lancaster • Lebanon • Lehigh •
Luzerne • Monroe • Montgomery • Montour • Northampton • Northumberland • Perry • Philadelphia • Schuylkill • Snyder • Susquehanna •
Tioga • Union • Wyoming • York
Offices of Mental Health/Developmental Disabilities (Pennsylvania)
Service Access Management
County Offices of Juvenile Probation (Pennsylvania)
Berks • Bradford • Bucks • Carbon • Cumberland • Delaware • Lancaster • Lehigh • Montgomery • Schuylkill • York
Maryland Department of Human Resources
Anne Arundel County • Baltimore County • Calvert County • Charles County • Montgomery County • Prince George’s County • Worcester County
Business of CONCERN
Financial
CONCERN follows the virtues and principles of sound business practices. Thanks to its extensive and highly inclusive yearly business planning and budgeting process, CONCERN is prepared to meet the challenges in the ever-changing nonprofit social services environment.
CONCERN accounts for its funds in accordance with Generally Accepted Accounting Principles (GAAP) and has an audit of its fiscal operations completed annually by an independent certified accounting firm in accordance with Generally Accepted Auditing Standards (GAAS). CONCERN believes transparency is an important element in today’s nonprofit environment and produces an annual report to the public to detail the previous year’s activities.
CONCERN’s financial statements – audited financial statement as well as Internal Revenue Service Form 990 – also are open for public inspection upon request.
Quality Assurance
CONCERN is committed to ensuring compliance with all internal and external program standards and to provide continuous quality improvement. CONCERN’s Quality Assurance Department oversees the implementation and evaluation of program goals, objectives and outcomes and implements and monitors effective agency-wide data collection and reporting systems. As part of quality assurance, the Compliance Program at CONCERN establishes a framework for effective standards and a commitment to quality services by the agency. A Compliance Plan has been developed to ensure that our services comply with applicable laws and regulations in regards to proper practices of the organization.
